Terms and Conditions
Please read the following terms and conditions very carefully as your use of our website is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By using our website (www.funatable.com), making a purchase of a product or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you have interacted with us to make a purchase or use our services. If you do not want to be bound by the Terms, you must not make a purchase of products from our website or use our services.
Introduction:
www.funatable.com (“Website”) is an Internet based content and e-commerce portal operated by C E S General Trading LLC, which is a registered company in Dubai, UAE and is governed according to Dubai and United Arab Emirates law. By using this Website, you signify your agreement to this Terms of Use as well as the Website’s Privacy Policy. This Terms of Use sets out the legally binding terms of the Services available on the Website as well as at the terms of use of this Website. This Terms of Use along with the Privacy Policy extends to both users who visit the Website but do not transact business on the Website (“Users”) as well as users who are registered and are authorized by the Website to transact business on the Website (“Members”). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing the Terms of Use so that you will be apprised of any changes. Nothing in this Terms of Use should be construed to confer any rights to third party beneficiaries. Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
Registration
To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy) and choose a user name (identified by their email address) and password. Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account. You will be required to provide us with your name and other details, including but not limited to, e-mail, contact number, contact address. Confidentiality will be maintained on the personal details furnished.
Order
All orders are considered complete only after the payment has been received by Fun á Table as confirmed by our Accounts Department. To confirm the orders, we may contact Customers who have placed orders through the Website and ask the Customer a verification question. We will confirm the order only after the verification question is answered by the Customer. Once the purchase of the item(s) is confirmed by the Customer, we will arrange to pack and deliver the product to the Customer.
Product Availability
In view of timing differences, there is a possibility that the item ordered by the Customer might have been sold and might not be available in stock at that point of time. In such an event, Fun á Table will call the Customer (if he/she has registered on the Website) and suggest an alternate product. In case the Customer chooses a different product, Fun á Table shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Customer shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, Fun á Table shall refund the excess amount to the Customer in the manner specified below in this Terms of Use.
Payment Options
We make shopping at Fun á Table as easy as possible. You get to choose your convenient mode of payment:
- Credit Cards
- Debit Cards
- Cash-on-Delivery
Payment Gateway Info
Our payment options presently available are limited but, most importantly, safe and secure. Credit Card payments are made directly through SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored – this ensures you will be happy with the security of your transaction.
Payment
Fun á Table offers multiple payment options to Customers on the Website.
Online Payment
Customers can make online payments using his/her credit/debit card; and we as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time. In the event the bank rejects to honor any payment transaction made by a Customer towards an order, Fun á Tables shall have the right to refuse to ship the order to the Customer without any liability whatsoever. All credit card payments are processed securely through RAK Bank. C E S Geeneral Trading LLC (Fun á Table) does not store any credit card information on our servers.
Cash on Delivery
At the time of reading this Terms, Cash on Delivery (COD) is only available in the United Arab Emirates, and may not be available for certain oversized items. At the time of checkout, if you are unable to see the option for Cash on Delivery, it would mean that this option is not enabled for one of these reasons. Apart from that, you may choose to select this as a payment option.
Shipping Policy
At Fun á TAble, we are committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition. In the region, we work with Courier Company and Fun á Table logistics to provide you with the quickest delivery. All shipments made from approved Orders are shipped using Fun á Table delivery drivers and 3rd party fulfillment service. Free shipping on orders above AED 150 within the UAE.
We also provide a tracking code – as provided by the 3rd party service which the User can use to track their shipment.
Return and Exchange
We appreciate your business and we want you to be 100% satisfied with our merchandise. If you are unhappy with your order, get the merchandise exchanged/canceled within 130 days. The exchange depends on the availability of the merchandise requested by you, In case if the requested merchandise is not available we will credit your bank account as per the refund policy.
We will accept the return or exchange from the United Arab Emirates only.
Refunds
Any refunds due by Fun á Table to the Customer shall be made in the following manners:
Credit card:
The credit card account of the Customer will be re-credited with the refund amount by the Fun á Table. The refund amount will be credited to the Customer’s account within the time span stipulated by the bank which has issued the credit card; or
Deposit or wire transfer:
The refund amount shall be deposited into the bank account of the Customer by Fun á Table within fifteen (15) business days after the receipt of request for refund by the Customer has been approved.
Usage of Promo code by the Company
Fun á Table has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website. Fun á Table can at any time ask the Customer for the proof of having received the promo code. Promo codes can be used only on specific orders as deemed fit by Fun á Table. Promo codes at Fun á Table discretion are applicable on certain items, on specific orders, or on specific dates and occasions. Promo codes cannot be clubbed with any other offer running on the site.
What Information Do We Collect and How Do We Use IT?
When you place an order through this website, we need to know your name, e-mail, and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.
How Does C ES General Trading LLC (Fun á Table) Protect Customer Information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.
What About Cookies
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to log in once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the C E S General Trading LLC (Fun á Table) website.
Your Consent
By using our website, you consent to the collection and use of this information by C E S General Trading LLC (Fun á Table). If we decide to change our Security Capabilities & Policy for Transmission of Payment Policy, we will post those changes here so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Terms & Conditions of use of the website
All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
Your membership is solely for your personal and non-commercial use. Any use of this website or its content other than for personal purposes is prohibited. Your personal and non-commercial use of this website shall be subjected to the following restriction (i) you may not modify any content of the website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this website in any manner that may be harmful to the operation of this website or its content
You will not (a) use any product or service available on the website and / services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the website and / or services in any way that is unlawful, or harms Fun á Table or any other person or entity, as determined in the Fun á Table sole discretion.
You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the website and / or services or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the website and / or services
You will not engage in any form of antisocial, disrupting, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,” “phishing” and “griefing” as those terms are commonly understood and used on the internet.
You will not delete or modify any content of the website and / or services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify. Fun á Table cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this terms of use, and, as between you and Fun á Table’s, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
All information, content and material contained in the website and / or services are Fun à Table’s copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to Fun á Table. No information, content or material from the website and / or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Fun á Table’s express written permission.
You acknowledge that when you access a link that leaves the website, the site you will enter into is not controlled by Fun á Table and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that Fun á Table’s is not responsible for those sites. Fun á Table reserves the right to disable links from third-party sites to the website, although Fun á Table is under no obligation to do so.
Returns & Exchanges
Customers may return unused products within 30 days of purchase with the original receipt and in the original packaging. We will be happy to offer an exchange or a credit note. Products not eligible for exchange or return: Discounted products, books & magazines, edible products, and beauty care products for hygiene reasons.
Exchange is only accepted in the country where the purchase is made.
Refund
A refund will be issued in case a product cannot be repaired or replaced. The refund will be in the same way the payment was made.
Warranty
Please refer to the terms and conditions listed on the warranty card enclosed with the package for products under manufacturer warranty. Please retain the original receipt to claim warranties on appliances covered by the manufacturer’s warranty.
Privacy Policy
We value the trust you place in Fun á Table, (referred to as “Fun á Table” or “we” or “our”). We want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to contact us. Fun á Table may update this policy from time to time. Please visit this page periodically to review the privacy policy.
How does Fun á Table ensure that your information is secure?
We will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those of our employees or authorized service providers who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. When credit card information is transmitted online, Fun á Table uses industry standard security measures called SSL (secure socket layer encryption).
Consent to Jurisdiction
Any claim relating to the use of this site and the materials contained herein is governed by the laws of UAE.
What type of information does Fun á Table collect?
We gather customer information needed to provide superior service, communicate offers on merchandise and services that we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances.
First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies” (small pieces of information that are stored by the browser on your hard drive), we collect data, such as your IP address, browser type, domain name, and specific Fun á Table web pages through which you click. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. This data is collected automatically, and utilized in aggregate to help us look for trends so that we can improve our website and your Fun á Table experience. The cookies also allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you.
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Fun à Table cookie, please note that you may not be able to take full advantage of a personalized experience at Fun à Table.
Fun à Table also uses Google Analytics and Adwords to compile information collected via cookies in a manner which is helpful to us in analyzing visitors’ use of the Fun à Table website. Google Analytics also uses this information to place advertisements for our products on other sites that you visit after your use of our website. These advertisements may be based upon the pages you visited during your use of our website. This information may be shared with other organizations such as advertisers and our partners, who might use it with information about how you use other websites, including to identify shared interests and behaviors across groups of users who visit our (and other) website.
Fun à Table does not rent or sell customer information to outside marketers. In certain circumstances, Fun à Table may share your customer information with its affiliated companies. For example, your information may be used to send you promotional materials about goods and services (including special offers and promotions) either offered by Fun à Table or affiliates. Fun à Table may also share your customer information with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.
Does Fun à Table collect information from my social media sites or on pages Fun à Table has on social media sites?
Personal information may be collected directly by Fun à Table through our Social Media Pages and may be collected by the social media site hosting the Fun à Table Social Media Page.
Personal Information collected directly by Fun à Table: The collection of personal information directly by Fun à Table on our Social Media Pages will include the type of information addressed under “What type of information does Fun à Table collect?” above. Examples of how personal information may be directly collected on Fun à Table Social Media Pages include providing information through an application or form which has a link to this privacy policy. Fun à Table uses the information collected on its Social Media Pages to send communications regarding our products, services, and promotions; to respond to your inquiries; to conduct surveys, sweepstakes or contests; to analyze your activity on our Social Media Pages and to develop our products and services.
Personal Information collected by the social media sites: This privacy policy does not cover the privacy and security practices of the social media sites on which Fun à Table has Social Media Pages. Please review privacy policies and terms of service on the social media sites if you have any questions about their privacy or security practices.
The social media sites where Fun à Table has Social Media Pages may provide aggregate information and analysis to Fun à Table about your use of our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content.
How does Fun à Table use the information it collects?
In addition to the uses described in the above sections, Fun à Table may use the information to fulfill product orders; to fulfill your requests (such as contact us, email a friend or shipping updates,); to contact you or the product recipient(s) in the event of order or delivery difficulties; to serve site content; to provide marketing communications regarding our products, services and promotions to you (including sending cart abandonment emails) and to people in your account; to analyze your activity with us, including interaction with our Websites, the effectiveness of our advertising and your purchases; to personalize our communications to you; to respond to your inquiries; to update information maintained in your online profile; to conduct surveys, sweepstakes or contests; and to develop our products, services, and Websites. We may also use the information that we collect under this Privacy Policy for the purpose of providing personalized content across different Internet browsers or devices that you use to access our Websites and mobile applications.
What is Fun à Table ‘s commitment to children’s privacy?
Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Can I “opt out” of receiving promotional e-mails from Fun à Table?
Fun à Table may send you e-mails with promotional offers. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from Fun à Table, you may contact us and your e-mail address will be removed from our marketing list.
How can I access my Fun à Table information obtained through this website?
You can access your Fun à Table information obtained through this website by contacting us.
Does Fun à Table update its Privacy Policy?
As we continue to offer you new and different types of content and services, we may modify our information collection, use, or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement.
Who can I contact if I have a question about Fun à Table Privacy Policy?
If you have any questions, comments or concerns regarding our privacy practices, please email us at management@funatable.com or write to us at the following address:
Attn: C E S General Trading LLC, Suite 1702, Level 17, Boulevard Plaza Tower 1,
Downtown Dubai, UAE
T-F +971 4 4018672
M +971 58 5654333
Need help?
Contact us at {email} for questions related to refunds and returns.